Patient guide

Mouth sores (mucositis)

Daily mouth care, ice, low-level laser and supportive medicines; a guide to preventing and easing mouth sores during cancer treatment

Updated: 28 October 20262 min read9 references
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Key points

  • Mucositis is inflammation and ulceration of the lining of the mouth and throat that happens with some chemotherapy, immunotherapy, head and neck radiotherapy and stem cell transplant [1, 8].
  • See a dentist before treatment starts and have any necessary dental work done [1].
  • Gentle brushing with a very soft toothbrush after every meal and before bed, and rinsing the mouth often with a solution of warm water, baking soda and salt are recommended [1]; the MASCC/ISOO guideline considers multi-part oral care programmes helpful [3].
  • Sucking ice during the infusion (oral cryotherapy) is recommended for patients having fast (bolus) injections of 5-fluorouracil or high-dose melphalan [4].
  • In stem cell transplant and head and neck radiotherapy, low-level laser (photobiomodulation) with specific protocols is recommended for prevention [5].
  • A temperature of 38 °C or higher, or pain that stops you eating, drinking or sleeping, needs an urgent call to your care team [1].

Why does cancer treatment cause mouth sores?

The cells lining the mouth and gut divide and are replaced quickly. Chemotherapy and radiotherapy damage these cells too, so the lining of the mouth becomes thin, inflamed and sore [8]. Head and neck radiotherapy can also damage the salivary glands and make chewing and swallowing difficult [1].

Common mouth problems during cancer treatment include [1]:

  • Pain, swelling and sores in the mouth (mucositis)
  • Mouth infections
  • Dry mouth
  • Changes in taste or smell
  • Sensitivity to cold or hot foods
  • Difficulty swallowing and tooth decay

Some targeted drugs also cause mouth sores; for example, everolimus, which is used in breast cancer [7]. Mouth problems become serious when they stop you eating and drinking, because they can lead to dehydration and malnutrition [1].

Diagram of the parts of the mouth: lips, tongue, uvula, frenulum and salivary glands
Parts of the mouth: sores caused by treatment (mucositis) appear most often on the inside of the lips and cheeks, the sides and underside of the tongue and the floor of the mouth. Head and neck radiotherapy can also affect the salivary glands and cause a dry mouth.Image: Cancer Research UK · CC BY-SA 4.0 · Wikimedia Commons (adapted: Persian labels)

Daily mouth care

For patients

Mouth care plan

  1. 1

    Before treatment: see a dentist

    Go to the dentist for a clean and a check-up, tell them about your cancer treatment, and have any dental work done before treatment starts if you can [1].

  2. 2

    Look in your mouth every day

    Check your mouth every day for sores or white patches, and tell your doctor or nurse early about any change, pain or sensitivity [1].

  3. 3

    A soft, gentle toothbrush

    Gently clean your teeth, gums and tongue after every meal and before bed with a very soft toothbrush or a cotton bud. If you are at risk of bleeding, ask your care team about flossing [1].

  4. 4

    A simple mouth rinse

    Rinse your mouth during the day with a solution of warm water, baking soda and salt, and ask your nurse to write down the exact recipe for you [1]. Ask your care team before using shop-bought mouthwashes, especially those containing alcohol.

  5. 5

    Ice during the infusion (if your doctor advises it)

    If you are having 5-fluorouracil as a fast injection, or high-dose melphalan before a transplant, sucking ice chips during the infusion prevents mouth sores [4]. The cold reduces blood flow in the mouth so less drug reaches the lining of the mouth.

  6. 6

    No tobacco or alcohol

    Cigarettes, waterpipes (shisha) and other tobacco, and alcoholic drinks irritate the lining of the mouth and should be stopped [1].

When your mouth is sore

Soft, moist food

Choose soft, moist foods that are easy to swallow; soften dry foods with sauce, gravy or liquids, and use a blender to make shakes or puréed food [1].

Foods to avoid

Crunchy and hard, salty, spicy and very sweet foods, and alcoholic drinks irritate the sores [1]. Let very hot food cool down a little too.

Numbing medicine

Ask your doctor about lozenges or numbing sprays that reduce pain when you eat [1].

If your mouth is dry

Take sips of water regularly, suck ice chips or sugar-free sweets, chew sugar-free gum and use a lip balm. A dry mouth raises the risk of tooth decay and infection [1].

What can your doctor do?

Show detailsHide
Evidence-based methods of prevention and treatment
MethodIn which patientsEvidence
Multi-part oral care programmeChemotherapy, head and neck radiotherapy, stem cell transplantSuggested by the MASCC/ISOO guideline [3]
Oral cryotherapyBolus 5-fluorouracil; high-dose melphalan before autologous transplantRecommended by MASCC/ISOO [4]
Photobiomodulation (low-level laser)Stem cell transplant; head and neck radiotherapy with or without chemotherapyRecommended for prevention with specific protocols [5]
Palifermin (a growth factor for lining cells)Autologous transplant after total body irradiation and high-dose chemotherapyReduced severe mouth sores in a careful study [6]
Alcohol-free dexamethasone mouthwashWomen having everolimus and exemestaneIn a small study, moderate and severe mouth sores were far fewer than in earlier patients [7]
Chlorhexidine mouthwashHead and neck radiotherapyNot recommended for prevention [3]

The choice of method depends on your type of treatment; talk to your oncologist.

For physiciansGuideline summary
For physicians

Guideline summary for physicians

  • MASCC/ISOO 2020, based on evidence from 1197 papers, issued 13 new guidelines and confirmed 11 earlier ones; the recommendations depend on the type of treatment (chemotherapy, head and neck radiotherapy, transplant) [2]. Among them, benzydamine mouthwash is recommended to prevent mucositis in moderate-dose head and neck radiotherapy [2].
  • Multi-part oral care programme: suggested by MASCC/ISOO (level of evidence III) in chemotherapy, head and neck radiotherapy and stem cell transplant [3].
  • Cryotherapy: the level of evidence for autologous transplant with high-dose melphalan was upgraded to a "recommendation", and the recommendation for bolus 5-FU was confirmed; no guideline was possible for other settings [4].
  • Photobiomodulation: recommended to prevent mucositis and related pain in HSCT, head and neck radiotherapy and head and neck chemoradiotherapy, and all parameters of the chosen protocol must be followed; there is insufficient evidence for treating established mucositis or chemotherapy-induced mucositis [5].
  • Palifermin: in a double-blind trial (212 patients, total body irradiation and high-dose chemotherapy before autologous transplant), 60 µg/kg a day IV for three days before conditioning and three days after transplant reduced WHO grade 3 or 4 mucositis from 98% to 63% and the need for parenteral nutrition from 55% to 31% [6].
  • mTOR inhibitor stomatitis: in the phase 2 SWISH study, an alcohol-free dexamethasone 0.5 mg/5 mL mouthwash (10 mL, swished for 2 minutes and spat out, 4 times a day for 8 weeks) reduced grade ≥2 stomatitis to 2%, versus 33% in the historical comparison group [7].

Myths and facts

Common beliefFact
When my mouth is sore, I should not brush my teeth.Keeping your mouth clean is very important; clean gently with a very soft toothbrush or a cotton bud [1, 3].
Any antiseptic mouthwash is better.Chlorhexidine is not recommended to prevent mucositis in head and neck radiotherapy [3]; a simple solution of water, salt and baking soda is often enough [1].
Mouth sores are just uncomfortable and not dangerous.If they stop you eating and drinking they can lead to dehydration and malnutrition, and with a fever they need urgent assessment [1].

When should I call my doctor?

  • A temperature of 38 °C or higher; during chemotherapy this is an emergency [1, 9].
  • Pain in the mouth, lips or throat that stops you eating, drinking or sleeping [1].
  • You cannot drink enough fluids or swallow your medicines; there is a risk of dehydration [1].
  • White patches or a white coating on the tongue and mouth, or new sores; this may be a sign of infection [1, 9].

Frequently asked questions

How can I cope with changes in the taste of food?

Try different foods and cold foods. If food tastes bland, flavour it with herbs, spices or sauces; if it tastes metallic, use plastic cutlery and dishes; if red meat tastes strange, have chicken, eggs, fish, beans and lentils or dairy foods instead [1].

What is low-level laser and does it hurt?

Photobiomodulation means shining low-power laser or light onto the lining of the mouth; it is recommended to prevent mucositis in stem cell transplant and head and neck radiotherapy [5]. It should be done with a precise protocol in an equipped centre.

Do mouth sores heal after treatment?

Ask your care team when these problems start with your treatment and how long they last [1]. Head and neck radiotherapy can damage the salivary glands; a dry mouth raises the risk of tooth decay and infection, so regular dental care is important [1].

Related cancer types

References

9 references
Show all references, 7 with a study cardClose the reference list

Numbers in the text, such as [1], refer to these sources. Sources with a “Study card” button are summarised in the site’s evidence library.

  1. 1
    Mouth and Throat Problems: Cancer Treatment Side EffectsNational Cancer Institute · cancer.gov · 2021
    Source Back to text: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
  2. 2
    MASCC/ISOO clinical practice guidelines for the management of mucositis secondary to cancer therapyElad S, Cheng KKF, Lalla RV, Yarom N, Hong C, Logan RM, et al · Cancer · 2020;126:4423-4431
    Study cardDOIPubMed Back to text: 1 2
  3. 3
    Systematic review of basic oral care for the management of oral mucositis in cancer patients and clinical practice guidelinesHong CHL, Gueiros LA, Fulton JS, Cheng KKF, Kandwal A, Galiti D, et al · Support Care Cancer · 2019;27:3949-3967
    Study cardDOIPubMed Back to text: 1 2 3 4 5 6
  4. 4
    Systematic review of oral cryotherapy for the management of oral mucositis in cancer patients and clinical practice guidelinesCorrea MEP, Cheng KKF, Chiang K, Kandwal A, Loprinzi CL, Mori T, et al · Support Care Cancer · 2020;28:2449-2456
    Study cardDOIPubMed Back to text: 1 2 3 4
  5. 5
    Systematic review of photobiomodulation for the management of oral mucositis in cancer patients and clinical practice guidelinesZadik Y, Arany PR, Fregnani ER, Bossi P, Antunes HS, Bensadoun RJ, et al · Support Care Cancer · 2019;27:3969-3983
    Study cardDOIPubMed Back to text: 1 2 3 4
  6. 6
    Palifermin for Oral Mucositis after Intensive Therapy for Hematologic CancersSpielberger R, Stiff P, Bensinger W, Gentile T, Weisdorf D, Kewalramani T, et al · N Engl J Med · 2004;351:2590-2598
    Study cardDOIPubMed Back to text: 1 2
  7. 7
    Prevention of everolimus-related stomatitis in women with hormone receptor-positive, HER2-negative metastatic breast cancer using dexamethasone mouthwash (SWISH): a single-arm, phase 2 trialRugo HS, Seneviratne L, Beck JT, Glaspy JA, Peguero JA, Pluard TJ, et al · Lancet Oncol · 2017;18:654-662
    Study cardDOIPubMed Back to text: 1 2 3
  8. 8
    Management of oral and gastrointestinal mucosal injury: ESMO Clinical Practice Guidelines for diagnosis, treatment, and follow-upPeterson DE, Boers-Doets CB, Bensadoun RJ, Herrstedt J; ESMO Guidelines Committee · Ann Oncol · 2015;26:v139-v151
    Study cardDOIPubMed Back to text: 1 2
  9. 9
    Infection and Neutropenia during Cancer TreatmentNational Cancer Institute · cancer.gov · 2020
    Source Back to text: 1 2

This page is based on reputable scientific sources and was last updated on 28 October 2026. The content of this website is for educational and informational purposes only and does not replace consultation, diagnosis or treatment by a specialist physician. Consult your treating physician about any treatment decision.